Ricky Fadel

The darn filter cartridges started leaking all over my kitchen, what a pain. I called Customer Service to complain and they were no help at all. They just said that the cartridges sometimes go bad, which didn't sit well with me. I didn't even buy the 2 stage system from them originally, but now I have to depend on them for replacement parts. It's frustrating that Amazon doesn't have Aquasana replacement parts, so I'm stuck dealing with their mediocre service.