Ricardo Murray

I gotta say, I was really let down by my experience with this online store. I ordered a telescope from TBDRESS, but then I saw that the name had changed after I bought it. Even though I got a confirmation email, it took a whopping 21 days for the telescope to be sent all the way from China to some random spot in Florida, which isn't even close to where I live. I reached out to customer service right away to get this sorted out, and after a few emails back and forth, they promised me a refund. It's just so frustrating to deal with all this, especially when I was so excited to get that telescope. And now that the product has disappeared from both websites, it just seems sketchier.