Reyes Wisoky

I just got a puffa coat from an online store and it took a crazy long two and a half weeks to get to me. When it finally arrived, I was bummed to see that the coat was super flat and not like what was described. On top of that, I had to pay almost £10 for delivery, which seemed like way too much given the wait and the low quality of the coat. I called customer service and asked for a returns note and a full refund.