All reviews of Ransom Bernhard
Review about: Vivino
Online wine purchase
Getting wine delivered online can be a real headache sometimes. It's super important for the company to make sure that the wine makes it to your doorstep on time and in good shape. But in my situation, there was a big hiccup in the delivery process. Even though I asked for a 10-day delay because I was away, they didn't get back to me and on top of that, the wine took a whole week to get to me from California in scorching 100-degree weather. Not cool! It's just not right that they didn't pay attention to my requests and didn't care about giving good customer service. Plus, I even went ahead and ordered ice packs to keep the wine cool, but guess what? They forgot to include them. That's just not cool, man.