R. Reilly

I recently bought something from this company and let me tell you, it was a complete disaster from the get-go. They said my order would be processed in 1-7 days, but when that time passed, I got nothing - no updates, no shipping info, nada. So I reached out and suddenly they need an extra 14 days just to process it, not even ship it. Like, seriously? They blame it on being super busy, but that's not my problem as a customer. Plus, they can't even stick to their own rules, which is so uncool. And then, to top it all off, they accidentally emailed me info meant for someone else, including that person's personal details. What a privacy nightmare! In the end, they wouldn't cancel my order or give me a refund. Seems like they don't care about customer service or acting professional at all.