R. Langworth

Just wanted to share a bummer experience I had with a retailer's online order refund. So I ordered something in September, but the courier sent it back instead of delivering it. The retailer got the item on the 14th, but it took almost two months and a bunch of emails for me to get my refund. It was a really drawn-out process and now I'm pretty let down by the customer service and company efficiency. I'm not so sure about making any more purchases from them in the future.