All reviews of R. Jerde
Review about: Urbanstems
Large bouquet order for sister's 40th birthday
I recently bought a big bouquet of flowers for my sister's 40th birthday, but unfortunately, there were some major issues with the delivery. When I realized my sister never got the flowers, I reached out to customer service and found out there was a delay of more than 3 days. I was disappointed because they didn't offer to cancel the order or give me a refund. The lack of clear communication from the company was annoying and made me feel like they didn't care about me as a customer. And to top it off, when the flowers finally arrived, they were smaller than I expected and cost more than they should have. Overall, it was a letdown and I wouldn't recommend this service to anyone.