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R. Altenwerth

Reviewer since Jun 2024

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Faulty phone cases

Review about: Skinny Dip

9.0
Overall Rating
Would buy here again
Yes

My time at Skinny Dip was a bit of a bumpy ride. At first, I was stoked to get my order, but sadly, the two phone cases I bought just didn't fit right and were defective. But when I reached out to customer service, I was blown away. Beth, the rep I chatted with, was amazing. She quickly tackled my problem, gave me some options, and shipped out replacements in a flash. Beth's top-notch service totally turned my frown upside down. Big shoutout to her for going above and beyond to fix things up for me. Cheers to a job well done!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0
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1 reviews

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