Q. Cronin

The stainless steel flask I bought from your store was a letdown. When I used it for the first time, I saw two big scratches that had scraped off the coating. It was pricey, and I was hoping for better quality from a well-known brand. I contacted the customer service through the UK team since I'm not in the US, but they didn't seem too bothered or eager to help. In general, the whole experience of buying and using the flask was not great and now I have a bad opinion of it.