All reviews of Patsy Koss
Review about: Kiiroo
Replacement order
I had to contact customer service recently for a replacement order I never got. The USPS mistakenly dropped off the package at my neighbor's place. After a few back-and-forth emails trying to find it, I decided to reach out to customer service. Even though the mix-up happened, the Kiiroo team was super helpful and quick. They just needed my order number to send me a new package, and it was at my door the next day. I was really impressed by how efficiently they dealt with everything and I'm grateful for their fast and friendly customer service.