All reviews of Pamela Bruen
Review about: OnePlus
Terrible customer service
There is absolutely no customer service with this company. The product is okay until you need to return it, then you're pretty much on your own! I've been completely ignored for months with no proper way to file a complaint. I've sent emails with no response, and even the chat staff admitted that they haven't bothered to even look at or address my complaint. It's been 8 weeks and I'm still waiting for my refund.