O. VonRueden

That whole customer service experience was just terrible, eh? Like seriously, how can a company even handle themselves so unprofessionally? I got sent in circles by three different people about this promo gift card I was supposed to get. First, they told me I had to wait for it to be manually made by someone. So I figured, okay, I'll be chill and wait it out. But after more than a month passing and me constantly checking my emails, I decided to call back and find out that these promo gift cards are non-refundable. That means I got handed this useless card for my next purchase, but if I return one of the two items I bought, I lose the whole dang value of the card. Like, how does that even make sense? They should have told me about this sketchy policy from the start. It's super sneaky and messed up if you ask me. I'm never buying from them again and you bet I'm gonna warn everyone about their shady ways.