O. Dibbert

I had a really annoying situation with a clothing company. They messed up and canceled my order by mistake, which was a big hassle for me and my sister in the nursing home. Even though I tried to explain the mix-up to their customer service person, they just kept saying I had to reorder on my account, even though my sister didn't have one. We went back and forth, but they wouldn't change their minds and let me reorder. I ended up having to cancel the whole thing. Their lack of understanding and refusal to fix their mistake really shows how bad their customer service is.