Nicolette Hettinger

I recently bought a Jokla parka from a store in Scandinavia. I got it in two sizes to make sure it fit right and the ordering process was fast. The free two-day shipping was a nice surprise, and I got the parka quickly. When I needed to return one size, the customer service team replied to me fast. Returning it was easy, but I knew I had to pay for the return shipping because it said so on the website. The refund was quick, and I'm happy with my purchase. I can't wait to wear my new, top-notch jacket!