N. Beahan

I had a problem with a late payment recently and got hit with a late fee as well as some interest charges, even though I sent my payment by check a good 8 days before it was due. The company is saying they didn't get my check until a few days after the due date and recommend giving them a full 14 days to process a payment by check. It just doesn't seem right to hold customers responsible for delays that are out of their hands.