All reviews of Moses Fahey
Review about: PhoneSoap
Phone order
I just wanted to share my recent experience with ordering a phone from this company. It's been a pretty frustrating journey, to say the least. It's been months since I placed my order, and still no phone in sight. Every time I reach out to customer service, it's like a different excuse each time and they never take responsibility. The responses to my emails are snail-paced and the people I've talked to on the phone, especially Sophia and Jessica, have been downright rude. It's pretty disappointing to see the lack of care from this company, especially when the supervisors haven't even bothered to get in touch with me about the problem. Overall, this whole situation has been a huge letdown and I wouldn't recommend buying anything from them.