Mona Leuschke

My experience with this company has been really bad. I bought a few things and right from the beginning, there were problems with shipping. They didn't send my order until I had to contact them two weeks later. When I finally got a generic email saying my order was shipped, FedEx lost the package. I talked to FedEx and they said the package was lost, so I gave all the info to the company. Instead of admitting the problem and trying to fix it, they just ignored it and said tracking still showed "in progress." It's been weeks now and I'm still waiting for a solution. The lack of concern and communication is not okay.