All reviews of Mollie Kuhn
Review about: Biba
Ripped suit
I ordered a suit from that online store and man, I was so disappointed with what I got. The suit showed up torn at the stitching - clearly a mistake during manufacturing. When I tried to get in touch with customer service to sort out a return or refund, it was such a frustrating experience. They said they had checked the suit before sending it out and even watched CCTV footage, but they never actually showed me any proof of this so-called inspection. It felt like they were just trying to dodge taking responsibility for selling a defective product. It's not right for a seller to not back up the quality of what they're selling, especially when the price tag is over $150. I won't be shopping there again, that's for sure.