All reviews of Mohammad Terry
Review about: Made In Cookware
Rusty roasting pan refund promise
I bought a set of pots and pans that came with a roasting pan, but when it arrived, it was all rusty. So, I reached out to customer service, and they said I would get a refund once I sent back the pan. But even after I sent it back, I never got my money back. Instead, they kept coming up with excuses - like saying I took too long to return it, or that my email address had changed, or that my current email wasn't safe. And on top of all that, they offered me a gift card instead of the cash refund they first promised. The customer service folks weren't just dishonest, but they were also really rude and dismissive.