All reviews of Miller Heaney

  • Review about: Bric's

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed luggage order

    I recently bought three pieces of luggage from this company and I have to say, I'm really disappointed with the service. It's been six weeks since I placed my order and paid for everything, but I still haven't gotten my stuff. I've tried calling and emailing them multiple times, but I haven't heard anything back. This kind of customer service is just not okay and it's making me really frustrated and let down. I can't believe that in this day and age, a company can't even tell me where my order is. If you're thinking about buying from this company, I would definitely suggest you think twice because the lack of communication and follow-up is just terrible.