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Review about: Morphe
Brush and sponge set purchase
So, I recently snagged a brush set and sponge set at the end of April when they were on sale. Got an email from the delivery folks saying they received my package on May 12th. The next day, got another email saying there was a delay but it would be on the move within 24 hours. Three weeks passed and still no movement. I reached out to customer service and talked to a super nice lady named Namih. She told me the parcel got lost in transit and offered a refund or to reorder the items. I decided to reorder and they even covered the £5.00 for 1-2 day delivery. The items got here quickly and I'm really happy with how they handled it. Thanks a lot.