Marta Price

I ordered a book back in early March and right away I asked for the tracking information once I got the order confirmation. Even though I followed up twice, I still haven't heard anything back about the tracking number or an explanation for why it's taking so long. It's already almost May and my book still hasn't shown up. The company's lack of customer service and communication is just terrible. I've noticed others are dealing with the same issue. I won't be using this company again and I'm pretty frustrated and short on cash. How can we make these companies responsible and make sure customers aren't left in the dark?