Manuel Hodkiewicz

I recently bought my mom an expensive Harry Potter purse as a gift, but it turned out to be a real headache. I was charged twice for the $100 purchase - once during the transaction and again when it shipped. When I reached out to customer service to sort it out, they were super rude. It took them days to fix the mistake. To top it off, the package never showed up even though the tracking said it was delivered. Now I have to deal with filing a claim with UPS because Vera Bradley didn't give them my mom's apartment number. It's been a total disaster. I definitely won't be ordering from them again.