Malika Rodriguez

I went on a trip to Asia for 2 months and used this website a lot to book my transport. Most of the time everything went smoothly, but there was this one time where I didn't receive a voucher and email for my booking. I had to book again because of this issue. The confirmation email I got came only one day before my trip, and it had the wrong appointment time on it. I basically paid for nothing because of this mistake. When I tried to reach out to customer support, they didn't respond to me twice. On top of that, it was quite confusing to figure out how to login to see all my vouchers initially. They should make it easier with a normal account setup like any other website.