All reviews of Maia Wilkinson
Review about: Snow Joe
Electric snow shovel purchase
My experience with the customer service rep was great! She was really quick to help me with my electric snow shovel issues. We did have a little mix-up about the return policies at first, but after some back and forth, everything got sorted out. Turns out, the battery was no good like I thought, but now it's all fixed up for next year. It was a bummer that we couldn't use it in April when we really needed it because of the battery problem. I do wish that the warranty would start fresh after a repair though, instead of counting the time it took to fix it.