Macie Green

Do you think Annie's is going out of business? I ordered the Irish Fields Aran Kit from them in May and it's been a total disaster. I've only gotten 5 kits in 9 months, even though I paid for a subscription. Customer service hasn't responded to my inquiries and won't even sell me the pattern to finish the project on my own. What kind of business is this? If this isn't a clear sign of bad times ahead, Annie must be a pretty awful business owner. It's really sad to see how they're treating other customers online too. Is this the end for Annie's Kit Club?