Macey Hammes

Wow, that was a real surprise! I was so surprised when I found out I was charged double for the same thing, and then one of the charges ended up on a gift card without my say-so. Dealing with their customer service was a total nightmare - the reps just kept giving me the runaround with those generic responses. I really felt like they were trying to take advantage of me and not taking my concerns seriously. It's really disappointing to see a company stoop to such sneaky practices.