All reviews of Macey Goyette
Review about: The Pro's Closet
5 bikes
I can't stress enough how crucial it is to have a good variety of bikes to choose from when you're looking for the right one. The Pro's Closet totally gets this and does a great job of keeping their stock fresh. It's pretty impressive that they can ship bike parts with no big issues, considering all the different components involved. While it's tough for every mechanic to catch every little detail, it's how they handle problems that really sets them apart. I've bought a total of 5 bikes from The Pro's Closet and had issues with 2 of them. The first one had messed up dropouts, which made the rear wheel shift during hard pedaling. They missed this issue in their quality check, but were cool about taking the bike back and giving me a full refund plus a 10% discount on my next purchase. The second bike was a gravel bike that didn't fit right and had toe overlap problems. Once again, they took it back no problem and even covered the return shipping. The team at The Pro's Closet has been super easy to reach and work with, offering awesome customer service. Plus, their prices are unbeatable - you can get awesome bikes at half the price of new ones. I'm really happy with my experience and will definitely go back to The Pro's Closet for any future bike buys.