M. Windler

I got two adult tickets for a shuttle bus ride from downtown Paris to Disneyland. I did everything right, got to the meeting spot in Bercy village by 9 am like they said, but there was no one there holding a sign like promised. I tried calling the numbers they gave, but none of them worked. It wasn't clear where the bus was supposed to pick us up, so we ended up being late. We had to get an Uber to the park, which meant we missed out on some valuable time. It really sucked and the company's lack of communication and professionalism totally wrecked what should have been a fun day.