M. O'Hara

Customer service at Electronic Silk Road really came through for me! I was dealing with a big problem with my smartwatch, and Grace from Customer Service was like a superhero and solved everything super quickly. Her prompt reply and effective fix for my issue really made a difference for me. It's nice to see a company that cares about its customers and works hard to make sure they're happy. I'll definitely be telling all my friends and family about Electronic Silk Road!

As a woman of my age, I had a hard time at first with the service. But even after I figured it out, I ran into some problems with streaming. Luckily, the customer service folks helped me out and fixed it right away. I'm grateful for their support in making my experience better and easier.