M. Murray

I bought a aqua fiber hose and it started leaking, which was a bummer. I signed up for the two-year warranty, but I was worried it would be a pain to replace. But, Snow Joe's customer service was top-notch! I filled out a warranty claim online, and within a day, I got an email from Angel Planga from customer care. Angel was super helpful and quick to help, she arranged for a new hose to be sent to me right away. I'm really impressed with how quick and simple the whole thing was. Thanks a ton, Angel, for looking after me!

Got my shapewear, felt great at first but I wish it was tighter in the tummy. Contacted customer service for an exchange, and they got back to me super fast and were really helpful.