M. Littel

I got my new wireless keyboard from this place after FedEx messed up and left my parcel with a fake signature on my doorstep. Satechi was quick to resend the keyboard and did it right away, no questions asked. Big shoutout to them for saving the day, eh!

Oh my goodness, it was a total nightmare! I bought a toner cartridge from this store and it was a disaster. I waited for over two weeks for it to arrive, even though I checked the tracking almost every day. The customer service people kept telling me it had been shipped, but I couldn't find it anywhere. It wasn't until I complained non-stop that they finally admitted they hadn't even sent it out yet. And get this, they had the nerve to promise a "fairly fast" delivery after all the trouble I went through? Completely unacceptable. If you want to save your time and keep your sanity, steer clear of this store.