M. Anderson

I had no idea that hair extensions could make such a difference in my life! I've been using extensions for a while now, but nothing has ever come close to the amazing quality of these flex hair extensions. I was blown away by how good they looked and felt, so I had to order another set right away. The customer service team was also top-notch - they were super helpful and quick to respond to any questions I had. I've never had such a positive experience with a brand before, and now I'm hooked for life!

The customer service at NOVICA was amazing, eh! When I saw a little mark on one of the pearl earrings I bought, I contacted customer care and they were super fast to reply and offer a free replacement. I was happy to see that I didn't even have to send back the earring with the mark. The products are top-notch and the fantastic customer service I got has made me a loyal customer to NOVICA. I'll definitely be coming back to shop there again and would recommend them to others, for sure.