Luisa Dooley

I just bought a terrarium for my partner for Valentine's Day. But when it arrived, the packaging was so bad that three of the plants inside were damaged. I reached out to customer service to sort it out, but they only offered to replace one of the plants. The replacement they sent was even worse than the original plants. Now none of the plants are good for the gift I had in mind. I suggest steering clear of this company because the products and customer service are both pretty disappointing.