Letha Pollich

The Men's Wearhouse used to be a go-to spot for buying a suit with top-notch customer service and a wide range of selection about 10 years ago. But my most recent visit left much to be desired. I waited 15 minutes before anyone even noticed me, and when they didn't have my size in stock, they had to order my pants. They said it would be ready in 5-7 days, but it actually took 3 weeks. And when I came to pick it up, there was only one staff member on duty, who was on the phone with another customer for 20 minutes. It was a far cry from the great experiences I've had in the past.