Lenora Weissnat

I ordered a black lantern from 1StopLighting, but they sent me a bronze one instead. When I contacted customer service for help, they couldn't track my order or find a solution. The prices for their products keep changing, which makes it hard to trust the information they advertise. This lack of transparency lets them avoid being responsible for mistakes. If you have any problems, their customer service is not helpful and can be unfriendly. My interaction with a rep named Jhonjon Vestido was really bad. He was rude, defensive, and talked down to me, even saying he's not God and couldn't help me. It was unprofessional and not okay for him to act like that.