Lavern Hackett

I recently bought some gifts for Mother's Day and had a really bad experience with the delivery service. They ended up cancelling my order without letting me know, so I had no idea anything was wrong. The payments were still pending and there were no issues with my method of payment, which just made things even more frustrating. As Mother's Day got closer, I found out that neither my mom nor mother-in-law had gotten their gifts. Urbanstems really dropped the ball on not just one, but two orders, and I was really disappointed. The lack of communication and failure to deliver the items I bought reflected poorly on their service.