L. Kertzmann

As a customer at this clothing store, I was so disappointed with the service I got. I ordered some clothes and then got hit with the news that everything was canceled, no reason given. So frustrating and inconvenient, especially since it was supposed to be a gift. The store didn't even bother to let me know! It felt like they were just winging it, no organization at all. Shouldn't they have a system to keep track of what they have? Basic stuff. Definitely won't be shopping there again.

I sent back a jacket that was broken to the company's return depot using Canada Post in early December. They told me through email that it might take around 4 weeks for the refund to show up on my credit card. It's been more than 4 weeks now, and I still haven't gotten my money back. I've been trying to get in touch through email a few times but haven't heard back from them at all. It's really frustrating and disappointing.