All reviews of L. Halvorson
Review about: La-Z-Boy
Full furniture set purchase
So, I recently bought this whole furniture set from a store and let me tell you, it was a total nightmare. The customer service was the absolute worst I've ever come across. The front desk person was so rude, the sales guy tried his best but was stuck with a terrible company, and the big-shot regional manager was just dismissive and not helpful at all. We got the sofa and love seat at the end of November, even though we bought the set in October, and the chair didn't show up until March of the next year. I kept calling and complaining about the delay, especially since we had guests over Christmas, but it seemed like they couldn't care less. I tried asking for some sort of compensation for all the inconvenience, but the store and manager just shut me down every time. Overall, it was a total customer service fail and I'll definitely never shop there again or suggest it to anyone.