L. Gislason

I gotta say, the customer support from this company really lets me down. I've been a regular customer, love their games and all, but it just sucks not having any help when you need it. Dealing with problems with a purchase or a game and having no one to turn to is beyond frustrating. It really ruins the whole vibe with the company and leaves loyal customers, like myself, feeling disappointed.

This website's idea is good, but the way they're handling things is just terrible. I bought $700 worth of t-shirts for Christmas presents back in early November, but it's been a total nightmare. The first package was supposedly lost, so they sent another one in December. When it finally arrived, 4 of the items had issues like wrong sizes and bad prints. They said they'd send replacements for those, but it took 20 days for the second package to show up. And wouldn't you know it, 3 out of the 4 t-shirts had the same old problems. Today, the second replacement package arrived, and yet again, 2 out of the 3 messed-up items are still wrong. Dealing with customer service is a total joke - they take forever to respond and act like they couldn't care less about all the mistakes. It's like they don't even care about getting orders right or delivering them on time. It's been 4 months, and I still don't have all my Christmas gifts. And on top of it all, the t-shirt quality is awful - 3 of them shrank a ton after just one gentle wash. This whole experience has been nothing but disappointing and frustrating.