Kristoffer Swift

I bought a treadmill from this fitness company recently, thinking it would help me stay active while working at home. Unfortunately, I have been very disappointed with my experience using the TR800 model. After using it for a short time, I started having problems with errors that would suddenly stop the belt, which is unsafe. When I contacted customer support, I was told that my warranty had expired and there was nothing they could do to help me. They suggested it might be a lubrication problem and I tried following their instructions carefully, but the issue continued. I have tried reaching out to them multiple times, but my emails have been ignored and my tickets closed without any solution. Now I have an expensive piece of equipment that I can't use, and I'm frustrated with the poor customer service from this company. I would advise others to think twice before buying from them.