Kenya Langworth

I just wanted to let you know that I had a bit of a hiccup with my order from your company. I got the email saying my purchase went through, but then it took 11 whole days for the order to actually be shipped out. Now, instead of getting my stuff in a week or so, I'm looking at a wait time of 3-8 days, which could mean waiting up to 20 days total. As someone who shops with you guys, I was hoping for a bit quicker and smoother service. It would be great if we could work on better communication and speeding up the order process to prevent this kind of thing happening again in the future.