Keara Littel

So, I reached out to customer service about this hoodie I ordered that hadn't been sent out yet. I was getting a bit frustrated 'cause I really wanted to rock it. But, shocker, they got back to me super fast after I sent the email. They explained that they made a mistake and it was back-ordered. They said sorry right away and even gave me the option to pick a different hoodie that was in stock. They said they'd ship it out right away. I was really impressed by how quick and on top of things they were, and how they were willing to fix their mistake. Their customer service is top-notch for sure!