Kayli Lind

I bought a jacket from your store not too long ago and had a bad time trying to return it. Even though you say returns are free, it was a huge hassle for me because the return address was in Italy. This meant I had to pay extra and deal with annoying customs stuff to send it back. Now my items are stuck somewhere in transit because EU customs can't get a hold of the company. I'm worried I won't make the return deadline and it looks like the company might not even give me a refund.