Kaylee Langosh

I recently rented a car at an airport, and it wasn't a great experience. I waited in a long line at the main rental desk, then got sent to a desk on the 2nd floor where I had to wait again for help. I had the car for three weeks but hardly drove it, so the mileage was low. When I returned the car, they charged me an extra 123 euros because they said it wasn't clean inside. It was actually quite tidy, just a few flower petals and leaves. I took pictures to show that it was clean, so I think the charge was unfair, just a way for them to get more money from me. It's their job to clean the cars before renting them out again. This whole situation made me feel frustrated and like they took advantage of me. I'm going to talk to the right people to sort this out.