Kaya Smitham

So I got this bracelet that looked really neat, ya know? But then, like, after only wearing it a couple times, the clasp just popped open and off it went! I checked the reviews and tons of people had the same issue, and Fossil keeps promising to let their design team know but they're still selling it! They offered me a discount, but seriously, I could get that as a new customer anyway. And then they were like "find it and prove it's broken" but, come on, if I could find it I wouldn't have lost it in the first place, obviously!