Kathryne Schamberger

As a customer who has used other e-commerce platforms before, I found BigCommerce to be pretty outdated and complicated. Compared to other more user-friendly options, I had a hard time with simple tasks like editing the footer or adding newsletter text without dealing with coding. It was annoying to always have to recode things after updates, and the platform just felt clunky and not very efficient. Even though they made big announcements, the features they added were not very well done and left a lot to be desired.