K. Hegmann

I recently ordered some fancy foods from an online store, and I gotta say, I was really impressed with the quality and options they had. The snacks were yummy, the drinks were high quality, and the pantry basics really helped elevate my cooking game. I like how they focus on supporting local producers and showcasing their skills through these products. The way they set up the shopping made it super easy for me to find new things I love.

The shoes I bought from that company recently were such a disappointment. The quality has gone downhill in the past few years. The leather they use isn't as nice as it used to be, and now they're using cheaper shoelaces instead of the wax ones on the fancy shoes. I reached out to customer service to tell them how I felt, and all they said was "sorry, we'll pass it on to the folks in manufacturing."