Juston

Customer support is practically non-existent because they ask for ridiculous information like your last IP address. It's so frustrating and seems almost impossible to reach them. You're better off saving yourself the headache and not bothering to try to get in touch with them.

Our experience with the car booking service from Mallorca Airport to our hotel in Valldemossa was really disappointing. When we got to the meeting spot, the driver wasn't even there. We tried to find their local office at the airport, but it was closed with no one around. We had to call their emergency number in the UK and they told us the car had broken down. They said to find another way to get there. They promised a full refund, but we still haven't received it after more than 3 weeks. Plus, we realized that taking a taxi from the airport was actually cheaper than using their service.