All reviews of Julia Von

  • Review about: Leatherman

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent purchase - multitool

    My experience with this company has been pretty disappointing. I've had some problems with their customer service that's got me thinking twice about coming back. When I reached out about a late order, the person I talked to didn't really help much. It felt like they didn't really care about my issue, just kept repeating stuff about shipping delays. I asked to talk to a manager, but my call went to voicemail and my email was ignored. The lack of communication and professionalism was really irritating and left me feeling pretty sour.